Home>FAQ
FAQ
Q :How can I pay?
A :PayPal, Western Union and T/T are preferred. So just tell us which is easier to you, then we will send you our bank details. Or as your requirements.


Q :What is your advantage compared with other suppliers?
A :As our official research shows, our price is very competitive in the market, we use CR2032 button battery to guarantee good quality. One-button operation makes convenience, generating PDF report automatically by simply inserting into PC, also high accuracy. Self manufacturing and development make cost under control and put us in competitive condition.


Q :Do you have authorized certificate for your data logger?
A :Yes, calibration certificate to guarantee high precision of our logger is available, and we also have CE EN12830 certification.


Q :How can I place an order?
A :You can contact us at sales@tzonedigital.com or call at 86 75582840647 to send us your order request, we will get you back with a quote, after you confirm to place an order, we will send you official proforma invoice for proceeding payment, when we receive your payment against bank slip, we will arrange production and inform you before delivery when it is completed.


Q :Do you have other model at different recording duration?
A :Yes, we have different optional models, 30days, 60days and 90days are available.You can choose the one according to your need.


Q :Is TZ-TempU02 water proof?
A :The waterproof level of IP67 makes TZ-TempU02 durable. Humisity dose not affect the normal use but we do not suggest to put them in water.


Q :Do you replace the defective ones?
A :If you can prove that they worked incorrectly, we will ship new free items as many as defective ones. No need to return the defective goods back to us, and we will send all together in your next bulk order.


Q :Do you accept ODM or OEM?
A :Our company has a higher capacity for technical development, design and OEM/ODM processing. We support both standard and customized products and can put your logo on the products. Our experienced R&D team will support technical questions.


Q :How do I know that you are a reliable supplier?
A :We are the Assessed Supplier of Alibaba.com for more than 12 years. Alibaba as the third party to verify our factory and office to confirm we are a real and reliable supplier. Tzone is a factory located in 5th Floor, L Building, Chengdexuan Induatry Town, Wuyuan Road, Lisonglang Second Industrial Estate, Guangming Town, Baoan District, Shenzhen, China. You can also visit our office in 16D, Haiying Building, South of Caitian Road, Futian District, Shenzhen, China. We look forward to meeting our customers and showing you our products.


Q :How long would delivery take if we run short and need a fast delivery?
A :The delivery will take about 3~7 days with DHL if the loggers you order is available in stock. We can also ship them with other shipping companies such as Fedex and POSTAL.


HomePrev12NextLastCurrent 1/2 Page,Total of 12 records.Each page 10 article